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Samuel C

1 reviews | Active since Apr 2014

18 Mar 2015, 06:04

Cell number***) is deleted by vodacom

When setting my vodacom email address, i used the number ***. Today i just realise that my emails do not open and I called vodacom customer care at around 5h40am, and i was told that this number has been deleted by vodacom and there is nothing they can do. This really surprised me as am a royal customer of vodacom and in 2013 i had the same problem but the guy i talked to managed to retrieve the number and my emails were restored, he just advised me that i should buy airtime and recharge the number. Yet today I'm told that this is completely impossible.<br> Please restore my number ***) and i'm loosing imformation on my emails, I'm using this email [Email Removed] for business purposes.<br> <br> Looking forward to your assistance very soon.<br> <br> Samuel Chiromo<br> Cell no: ***

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Replies (1)
Vodacom
Vodacom's reply18 Mar 2015, 10:46
Official
Hello Chiromo,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
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