JW
Johan W

1 reviews | Active since Jan 2015

25 Feb 2015, 08:54

CELL NUMBER ***

I have now reported Vodacom 3 times. They promised me on Monday that incorrect phone would be collected yesterday afternoon after 14:00. That is after I had to phone many times and they made empty promised. The records show they have asked RAM couriers on 3 Feb already to collect phone. Despite many calls from my side, still not collected yesterday. I spoke to Taryn in call centre yesterday who promised collection yesterday after 14:00. This has now been going on for a month!!! I can be contacted on ***

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Replies (1)
Vodacom
Vodacom's reply25 Feb 2015, 09:45
Official
Hello Weltiesenior,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team