BJ
Bridgette J
1 reviews | Active since Jul 2020
23 Oct 2025, 02:43
Cell is opened phoned today
Still having the same challenges with Vodacom,my deceased husband’s number is in the hands of *****sters and he has banking apps on the phone .These *****sters must be working with an employee of Vodacom they open close and open close this number .I phoned today and a lady has this number ,give my husbands number back I will give you death certificate,letter of executorship and both ids
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Oct 2025, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Oct 2025, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Oct 2025, 16:03Hello Bridgette
We would like to assist but cannot do so from here.
Please forward a brief description of your query with all the documentation to *** including your contact number. The team handling this will make contact with you within 48 hours after receiving your query. If there is no feedback after the 48 Hour period, send us the Reference number you receive when mailing that address. We will then follow this up on your behalf.
Regards
Vodacom Consumer Web Team
We would like to assist but cannot do so from here.
Please forward a brief description of your query with all the documentation to *** including your contact number. The team handling this will make contact with you within 48 hours after receiving your query. If there is no feedback after the 48 Hour period, send us the Reference number you receive when mailing that address. We will then follow this up on your behalf.
Regards
Vodacom Consumer Web Team
Best regards,
Vodacom's reply23 Oct 2025, 16:03
Official
Hello Bridgette
We would like to assist but cannot do so from here.
Please forward a brief description of your query with all the documentation to *** including your contact number. The team handling this will make contact with you within 48 hours after receiving your query. If there is no feedback after the 48 Hour period, send us the Reference number you receive when mailing that address. We will then follow this up on your behalf.
Regards
Vodacom Consumer Web Team
We would like to assist but cannot do so from here.
Please forward a brief description of your query with all the documentation to *** including your contact number. The team handling this will make contact with you within 48 hours after receiving your query. If there is no feedback after the 48 Hour period, send us the Reference number you receive when mailing that address. We will then follow this up on your behalf.
Regards
Vodacom Consumer Web Team
Best regards,