1 reviews | Active since Jul 2012
Cell fone LTE is not the same as wifi modem LTE
here I am,setting a record on my Vodacom complaints,it never ends,year after year...why,Oh..why !!!<br> Quite a few months ago i purchased a Vodafone R212-Z wifi modem.<br> I specifically asked for a 4G/LTE modem,and that is what I got supp****,it seems<br> I specifically asked for 4G connectivity<br> The sales person asked if I lived in a 4G area and if my cell fone was working on 4G,and assured me it would work fine<br> I seemed to work fine,but unbeknown to me,only on 3G/HSUPA<br> This week I went back to query why my modem doesnt receive the 4G/LTE signal,but my cell fone does,<br> and the reply i got was that they use different platforms and my supposedly LTE wifi modem wont get the 4G signal even if my 4G cellfone does.<br> I was confused,as i swopped my cell fone sims to double check,both work on 4G on my fone and both DONT work on 4G on my R212-Z wifi modem<br> I was told the problem is that Vodacom doesnt have a 4G/LTE bandwidth for wifi modems in Durban yet,<br> only in Umghlanga<br> So technically.. theres nothing wrong with my modem...<br> UNLESS I GO TO UMGHLAGA TO USE IT !!!! <br> Am I been given the run around or is this a fact???<br> I havent got time waiting 30min for tech support at eveanry Vodacare shop in Durban
We will be in touch with you shortly to assist with your query.
Kind regards
Maxwell Cloete
We will be in touch with you shortly to assist with your query.
Kind regards
Maxwell Cloete
