cel phones

<p>i do have a problem with our cell phone comp in this country. they just make the rules and change it as they wish. my Credit card was cloned and i received a new on. i phone Vodacom more than six tomes to give them the new information. four times i was not helped. last week a lady help me and she said it will take three days then the payment wil go down. it is seven days later and nothing happend.</p> <p> </p> <p>i phone ********** three times today. first time a message they wil phone me back. no one did phone me back untill now. second time i was on hod and past around until i was of line. third time the person said he see that the payment will go of today. i asked him when the service will be available again. then he said toe me that i must go to the bank and get prove that their is founds in my account and send them the proof of paiment and then they wil fix the problem</p> <p> </p> <p>then he said it will take three days to get my line again. he said that he does not make the rules. i said put me thrue to the person that makes the rules then he started toe argue with me. on the long run i just put the phone down and i am still not helped.</p> <p> </p> <p>is there no way that we may speek to some one that will understand and assist me please. it is so mind draining to speek to a person that does not want to assist you or just have a attetud that you will not be helped.</p> <p> </p> <p>this was not my problem some person cloned my credid card and did i had all the truble to fix that problem as well as al the others as Vodacom that just not want to listen and assist a person.</p> <p> </p> <p>i do not asked them a favour. i just want to give them the correct information. i said to them that they may/must/can take the money last week from my account. but in this life and time it is not possible even a week later.</p> <p> </p> <p>to my knowledge if money is taken from my account it is of. why mst on wait a week at a company like Vodacom a week and then still you not assisted</p> <p> </p> <p>hope some one may assist me please you do not get past the call centre and it is clear you are not going to get help from them</p> <p> </p> <p>thank you</p> <p> </p> <p> </p>