RM
Renier M
1 reviews | Active since Jul 2015
10 Jan 2024, 11:54
...***********ce runs high here
This service is suppose to be canceled (should be at least....) yet i am still getting invoices for subscription for January...
you have collected your stuff last year for cancellation and yet here we are still busy with this circus
do you need someone to hold your hand? since you seem to be quite *********** to get this resolved ...
when re you waking up to get this resolved...
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Jan 2024, 12:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jan 2024, 12:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Jan 2024, 14:31Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, the cancellation was processed and relevant credits done. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Jan 2024, 14:31
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, the cancellation was processed and relevant credits done. Regards Consumer Website Team
Best regards,