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First I need to note that I did log a HP complaint on Monday, and up to now I never received any call from Vodacom. They ignore people and fail to do what they say here on FB they have done. Seems like all lies. In the meantime I did try to resolve my own issue by getting the funds to pay my account. Today I made a payment, and did forward it to the POP e-mail address @ Vodacom. I later called, and the lady was very helpful and actually did some effort. She confirm that she could only see the one payment, and suggested that I call back 30 minutes later, which made sense at the time. I called @ 13:00 and was then told by another consultant that he cannot see any payment as noted by the first consultant. He escalated the matter, but I told him that I cannot be called as my phone as blocked to receive or make any calls or messages. I again called @ 13:20, and another consultant also said the matter was escalated, and that I should call back. She also note that no payment was received. This is a surprise as the first consultant could find the one payment, while two others say they are not sure how she saw the payment. Seems people in the same department is working with different systems. All is need is my account to be unblocked. I did the payment, I mailed it as required, I followed up, but it seems the system on Vodacom`s side fails me as a client. Please take note, MY PHONE IS BLOKCED, SO YOU CANNOT CALL ME!!!