AM
Aletta M
1 reviews | Active since Sept 2020
21 Oct 2023, 07:13
****
I have never had a Vodacom contract nor am I using Vodacom but yet they *****ulently debiting money out of my account. I have no idea where they got my information. I tried calling customer care but they told me they going to send me ***** forms to fill in but I’m still waiting.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Oct 2023, 11:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Oct 2023, 11:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
AM
Aletta M's updateReviewer Update
21 Oct 2023, 11:17Thank you il be waiting for your call
AM
Aletta M's update21 Oct 2023, 11:17
Reviewer Update
Thank you il be waiting for your call