AS
Aneesa S
1 reviews | Active since Dec 2016
25 Oct 2023, 15:26
****** ******
Hello Vodacom,
Please note I have not being receiving my bank statement since February 2023.
My contract for my ****le cell no *** I sms you on the 6/8/23 to cancel my ****le. I got a response from the sms REF NO. 0JN25834SUMWVOCX stating someone will contact me in one hour. To date no-one has contacted me.
Please note the ****le contract ended 31/7/2023. Vodacom is still charging me R120 every month. They are the biggest ****** in the net world.
Kinds regards
Aneesa Sallie
Contact details: Cell *** (H) ***
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Replies (1)
Vodacom's replyOfficial
26 Oct 2023, 07:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Oct 2023, 07:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team