1 reviews | Active since Mar 2009
Catch a wake up
Vodacom messed up my account by saying I first owe them R17000 than 2 months later R12000, but the actual balance is R2500 and they are now harassing me by smsing and calling to make payment.
You guys don't know what was done wrong and I had to phone 5 times and put numerous complaints and eventually it's sorted now I'm getting calls saying my account is in arrears because you guys *****ed it up.
Stop calling and smsing me you will get you ****** money you idiots.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
As per our recent interaction,
Your query has been addressed and resolved.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Dear client,
As per our recent interaction,
Your query has been addressed and resolved.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,