GA
Gert A
1 reviews | Active since Jul 2016
07 Feb 2024, 10:35
Catch a wake up
Gave up trying to get a decent signal. That aside, please catch a wakeup. Two of my Vodacom phones are NEVER on Mobile Data, Used exclusively on Wi Fi. The Mob data is NEVER switched on. YET, every month I am billed 1c, yes one cent for out of bundle data for both these phones. It's IRRITATING. Just sort it out. You are supposed to be a technology company!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
07 Feb 2024, 12:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2024, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team