CK
Cleavon K
1 reviews | Active since Nov 2015
03 May 2016, 20:00
CAT phone repairs
i have a CAT phone that is on contract at Vodacom. the phone has been gone in for repairs for the fourth time now. if it goes in to be fixed it comes back with another problem.
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Replies (2)
Vodacom's replyOfficial
04 May 2016, 06:42Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 May 2016, 06:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
CK
Cleavon K's updateReviewer Update
09 May 2016, 14:05vodacom got back to me and told me that i must go back to the vodacom shop where i took it in and take a new phone to the same value or a new cat phone so i told them that i don't want the cat phone anymore because its the fourth time the phone back so they said its fine to take a other phone get there the lady that told me i can have the phone to the same value was talking **** to me i phone head-office they say they no nothing about my phone no its almost 3 months that i am paying for a phone i don't have i want to take legal action now
CK
Cleavon K's update09 May 2016, 14:05
Reviewer Update
vodacom got back to me and told me that i must go back to the vodacom shop where i took it in and take a new phone to the same value or a new cat phone so i told them that i don't want the cat phone anymore because its the fourth time the phone back so they said its fine to take a other phone get there the lady that told me i can have the phone to the same value was talking **** to me i phone head-office they say they no nothing about my phone no its almost 3 months that i am paying for a phone i don't have i want to take legal action now