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Teddy M
1 reviews | Active since May 2023
07 Feb 2024, 15:28
CASE UNRESLOVED BUT TICKET CLOSED.
Service ticket with reference number A2-Y6AC-NSGSL has not been resolved but I got an SMS saying it has been closed. Please help.
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Replies (2)
Vodacom's replyOfficial
08 Feb 2024, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2024, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Teddy M's updateReviewer Update
13 Feb 2024, 12:49But the issue has not been resolved.
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Teddy M's update13 Feb 2024, 12:49
Reviewer Update
But the issue has not been resolved.