1 reviews | Active since Apr 2022
***** CASE THAT WAS NEVER ATTENDED
Vodacom is the worst service provider I have ever seen. Their employee did the upgrade with my number, they took S20, They sent me an invoice of R16k that they demanded I need to pay it. I contacted their office immediately and they requested that I submit the Affidavit to prove that I did not do the upgrade. All the documents were sent to them as per request. They took time to provide feedback and I went to their offices. To find out that the person that did the ***** is still working there, and they I had to beg for updates until now. My account was in arrears and they added their interests. Until today I did not get any feedback from them, and the totally cancelled my contract number from their system.
My contract was suppose to end by the end of this month, but due to the ***** that someone special created I will finish paying in May
For cellphone or any contracts I will NEVER advise someone to use them.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
