ZM
Zama M

1 reviews | Active since Oct 2017

31 Oct 2017, 14:30

Case opened against Vodacom ***** account

Vodacom still has failed to provide me with proof that "I" opened an account. Therefore I have opened a ******** case against Vodacom as my identity was used without my authorisation. The Pinetown branch will be liable and Vodacom will pay!!!!! I am sick of their nonsense and this ends now. I have all the names, and e-mails and enough proof to lay a charge.

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Replies (1)
Vodacom
Vodacom's reply31 Oct 2017, 15:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team