SC
Sinethemba C
1 reviews | Active since Oct 2015
12 Aug 2023, 20:43
***** case of contract upgrade
Vodacom doesn't even deserve a single star, They upgraded an account in my name from paying less than R300 /month to R1200 without my involvement and approval. I open ***** case in June till now, i have been sent from pillar to post instead they put my name on credit bureau.
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Vodacom's replyOfficial
13 Aug 2023, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2023, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team