***** case

I have recently reported *****ulent cell phone contract taken in my name with Vodacom where my bank account was debited in JULY and AUGUST and below is the feedback from Vodacom. however, it's been 2weeks since I was required to send my bank statements with all the reversal fees charged by the bank and to date, I have not received any communication to confirm the reimbur*****t of all the amount. Having received a copy of your identity document we compared that with the ID received during the application and established that they do not match. Having received a sample of your signature we also compared that with the signature that was executed at the time of the disputed contract and noted that they appeared to be different. We reached the conclusion that the disputed contract was indeed *****ulent and gave instructions for the disputed contract to be removed from your name and update your payment profile with the credit bureau.