1 reviews | Active since Jan 2016
Carry over data "****"
<p>I have data contract in terms of which I am allowed cary over of unused data for one month. Currently at the start of the month 3.33 GB of data is "carried over" but ALL of my month data usage is now still firstly deducted of the new monh data allocation. Most probably I will not use all of my current month data which will lead to my cariied over data of 3.33GB been lost i.e. if I never use up my current month data, the carried over data will alwys be lost! ( the ****)</p> <p> </p> <p>I have made requests for my data usage to be deducted firtsly off my carried over data etc........NO RESPONSE....NO SOLUTION</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
