1 reviews | Active since Nov 2017
Carrier Billing spending limit
How can the call centre not know anything related to carrier billing? All I need is my spending limit increased but no one can help. I've called 5 times this week and it's still not resolved.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Bernadette Samuels
We are sorry to hear of the circumstances under which your posting has reached us.
I have been in contact with you and provided feedback on your query
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
K H
Vodacom Escalation Support Team
Dear Bernadette Samuels
We are sorry to hear of the circumstances under which your posting has reached us.
I have been in contact with you and provided feedback on your query
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
K H
Vodacom Escalation Support Team