CO
Customer O
1 reviews | Active since Sept 2017
05 Jul 2018, 15:58
Careless
I had a contract with vodacom about 3 years ago and for some reason they decided that they do not want to close my account at the credit bureau. I have been trying to get them to do that but they do not want to resolve the issue and it is affecting my credit record.
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Vodacom's replyOfficial
05 Jul 2018, 20:28Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2018, 20:28
Official
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,