CB
Craig B
1 reviews | Active since Oct 2022
07 Mar 2023, 16:23
Carefully everyone, Vodacoms going bankrupt!!!
One missed debit order and a re-submission costs R100. Are you ******* kidding me???? After all the sh** service we've gotten!!! Oh and nobody has called me back regarding my previous complaint. Shame. Such tough times you need to take us for our hard earned money. FOR A CLICK OF A BUTTON??? Aka re-submission. I've already got a lte router thst doesn't work that I'm paying for. Been twice to vodaworld. It works there but not at home. I requested a fault to be logged, but that was a month ago. Whoops sorry how much will that cost me??
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Replies (3)
Vodacom's replyOfficial
08 Mar 2023, 07:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2023, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Craig B's updateReviewer Update
09 Mar 2023, 10:54Okay. Well would you like my contact number.
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Craig B's update09 Mar 2023, 10:54
Reviewer Update
Okay. Well would you like my contact number.
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Craig B's updateReviewer Update
13 Mar 2023, 06:58R100 for a re-submission. DOES YOUR COMPANY NEED SO MUCH MONEY. Ag shame. Poor vodacom.
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Craig B's update13 Mar 2023, 06:58
Reviewer Update
R100 for a re-submission. DOES YOUR COMPANY NEED SO MUCH MONEY. Ag shame. Poor vodacom.