CAREFUL WHEN SIGNING UP VODACOM FIBRE

VODACOM fails at keeping promise!!! Signed up for a fibre to home line 2 weeks ago. Installed last Saturday -the tech mentioned that I will be connected in 1 to 2 hours as they are Vodacom. Later that day, I called the call center and the agent mentioned that the tech was incorrect - the time to get connected is between 4 to 48 hours. I then called after 48 hours and was told that no call was logged to connect me. I then logged the call and was told that I will be connected in a few hours. I call back 15 hours later and nothing has been done. I was told I now need to "log a call" again to escalate to the area manager - WHAT ON EARTH IS WRONG here???? Dear Vodacom team, please help me out as this is not the service I am paying for and I need to know what are you going to do to keep me satisfied