AS
Annestasia S
1 reviews | Active since Jul 2018
18 Dec 2018, 13:00
Capital Data and Vodacom ********
After being under dept review since 2011 Vodacom / Capital Data NOW want to tell me that I have 2 accounts - They demand that I pay the second account before I can get a paid up letter to remove my name from dept review. I have paid the account that was handed over in 2011 in full but now they state that I have another account with them. They must think I'm stupid. After 3 years your debt can be classified as prescribed if not paid.....I did not acknowledge the dept in 2011 why would I acknowledged it now. When I was placed under dept review why did they not state then that I had more then one account? I will take this matter up with my legal advisers.....
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
18 Dec 2018, 14:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Dec 2018, 14:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AS
Annestasia S's updateReviewer Update
19 Dec 2018, 12:53Good day - Still waiting for feedback...... **********
AS
Annestasia S's update19 Dec 2018, 12:53
Reviewer Update
Good day - Still waiting for feedback...... **********
