Cap removed from data package without authorization

<p>My husband and I have 6 contracts between us at Vodacom and have been loyal customers for years. All our contracts are top ups that require us to purchase data and airtime once the amount loaded is depleted. However, for some unknown reason, the cap on my husbands data package was removed and the contract was no longer a top up. We now have a total bill of roughly 30k for 24 gig data. Please can someone who cares about customer service at Vodacom contact us and help us with this terrible mess. The strain it is putting on us financially, and on our relationship is extremely rough and I really need to fix this. I am more than willing to pay the data bundle rate for the 24 gig used. But we never removed the cap. We firmly believed that it was on a top up, as it has been for years. Desperate for help with this situation. </p> <p> </p>