MG
Manesh G

1 reviews | Active since May 2013

01 Feb 2020, 16:24

Can’t wait to cancel - Useless

If there was. -(minus) rating available I would go as low as I can. Vodacom have become to big to care. I had over 300 minutes disappear overnight. I checked phone app about 10 min before midnight on 31 Jan and on 1 Feb I am told I used them up - SERIOUSLY - how stupid do they think their clients are. After being a client from the day they opened their doors I can honestly say Vodacom has become pathetic. My contract expires soon and I can’t wait to cancel.

0
Replies (1)
Vodacom
Vodacom's reply02 Feb 2020, 14:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team