Can't wait to cancel!

I wish I could give no stars but hey. How do you continue to charge the contract users what you charge but you can't even stick to your side of an agreement and I can't use my phone now twice in one month. And do we get answers on what the problem was...... Not a peep...... Do we get an apology....... Not a peep but oh gosh when someone doesn't pay their bill you are quick to threaten them with legal action and what not. I seriously cannot wait until this contract runs its course I mean you can't even change the status of one of my contracts to settled as it still shows up on my credit report. My invoice when I received it states I'm a Miss not a Mr which I do not understand because I clearly wrote Mr. It's like one thing after the other and dont get me started on the prices I mean you reduce your data costs for prepaid clients but you are not willing to renegotiate with your contract clients to make sure that they feel they are getting the best deal for the fortune they are spending with you.