JD
Jonathan D

1 reviews | Active since Dec 2016

29 Dec 2016, 09:50

Cant wait for my contract to end

<p>i am on the line with Vodacom for the about 20 hours for the month already. i keep getting put through to a specialist that gives me information i already know. i was on the uChoose 200 and they upgraded me to the Uchoose350 i can not afford the payments no long and now all i want is to go back to my initial contract of 200. but i have to pay over thousand rand for this. worst service ever.Thanks Vodacom</p>

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2016, 10:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team