JM
Jade M

1 reviews | Active since Jul 2019

24 Jul 2019, 15:44

CANT UNSUBSCRIBE (vodacom)

Please help! I accidentally signed up for “vodacom soccer” And they won’t let me cancel my subscription witch costs R3 per day... i got a recorded call and heard them say please press 1 so I did and then I got a message saying I was now subscribed and to cancel this I need to visit www.vodacomsoccer.com so I did but when I tried to log in, in order to cancel it wouldn’t even let me and now I’m stuck with R3 per day subscription that I don’t even want Please help ♡

0
Replies (1)
Vodacom
Vodacom's reply24 Jul 2019, 16:36
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team