Can't talk to someone at Vodacom

I am struggling for more than an hour now to talk to ANYONE at Vodacom! I tried 082 135, ***, ***, Live Talk, Tobi and the Callback option. The Callback option - someone phoned but couldn't help with my request. The other numbers there are no way to talk to someone, I have tried all the options. Someone at *** put me through to 082 135 because she said she knows which numbers to enter to talk to someone and YES, I was cut off!

The story is... you have sent my account to my mother in the past, all of a sudden it went to her. Then, about a year ago, when one could still talk to a person at Vodacom, I phoned to change it to MY cell number (SMS). And now they are sending it to my daughter!!!

Please remove ALL account related SMSs to numbers which is NOT mine.

And by now you can phone me personally and ask for forgiveness by wasting my time and offer me something in return. I am still holding on to Vodacom even after 27 years.

And please consider cheaper data - if you want more clients? Or don't you?