FC
Frank C

1 reviews | Active since Mar 2018

01 Mar 2018, 12:52

Cant speak to anyone at vodacom that can help me cancel my contract.

Ive been trying to cancel my vodacom contract but who ever i speak to, at head office or in store tell me to call ********** , ive been calling the nr for days and getting call volumes are high, please try again another time. this is frustrating. I cant seem to get anyone to help me.

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2018, 14:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Mar 2018, 14:11
Official

Good Day Frank Coetzee

Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed as per SR: ***.

Regards
Randall