Can't seem to fix a simple problem

I cant belive it. I migrate my package and all of a sudden my email dont work been battling almost 2 weeks now spoke to about 5 useless call centre agents trying to tell me that my password needs to be changed. Hell it was working on 31 August and 1 September it is not working after the migration.... The problem is on Vodacoms side not my password. Even logged a tecnical fault its bee 5 days now and still no email. Pathetic servive