cant resolve a simple issue

Item: Vodacom
Rating: 1
Author: Paul A

Let me rather give notice I'm still being over charged consultants don't return calls get told over the phone that I should talk softer otherwise they can't help me

Helpful (0)

Replies (2)

Vodacom's replyOfficial

12 Jun 2025, 08:06

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply12 Jun 2025, 08:06

Official

Best regards,

Vodacom's replyOfficial

12 Jun 2025, 10:22

Dear Paul,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we can identify any areas of improvement within our organization.

Kindly note that your query is currently being addressed by the Hello Peter team who will be contacting you to offer further assistance.

Regards
Vodacom Consumer Website Team

Best regards,

Vodacom's reply12 Jun 2025, 10:22

Official

Best regards,

cant resolve a simple issue

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