Can't receive Sms's

It has been 5 days trying to resolve sms issue. I can't receive SMS's but I can make calls only. I have already wasted R80 trying to fix the issue but still no resolution. Vodacom is failing to do their job. I was told to recharge with R10 to unlock incoming messages and I did that but still I'm unable to receive SMS's. I called Vodacom customer care and I was told to recharge with another R10 of which I did but still the issue is there. I hate Vodacom because they taking us for a ***. I won't recommend Vodacom to anyone. They are ****mers they just want us to keep recharging while they are failing to solve the issue THEU CREATED THEMSELVES.