Cant Rate the service as there is none!
<p>1. Everytime one tries to contact the call centre you wait for 30min +</p> <p>2. I logged a call - 1- ********** 7652 - this was closed and said a credit will be passed, however, the debit order still went off incorrectly </p> <p>3 Logged another call 1- ********** 91868 </p> <p>4 I am being charged for a handset but yet I was told that the handset is included in the package</p> <p>5 I cancelled the 2GB data, yet on this months invoice it still shows!? </p> <p>WHAT IS GOING ON WITH VODACOM!!!!!?????</p> <p>Someone please give me an answer!!!! I am sooooo tired of phonecalls holding on for 30minutes and after a month, still no answers!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
