Cant Pay even if I want to

I have signed up for Vodacom fibre and basically signed up for pathetic billing service.

When signing up I had agreed to debit orders. After following up on the first month with Vodacom, I am told that my account is up to date. On the 3rd month I receive smses from lawyers on outstanding amounts. Sorted this out and paid the extra requesting that auto debits occur.

Never happened. One month later, my account still not sorted out. 2 months later I am back with legal yet I have tried repeatedly to pay. 3 months, I pay another heavy account. I went to a mall. Vodacom shop sends me to 4u shop, 4u sends me to Vodashop and Vodashop wants me to go back to Vodacom shop.

This is pathetic.

Called call center and say account is with legal.

Vodacom, unlike others I am trying to pay my account but this service is driving me to other service providers.