1 reviews | Active since Jan 2014
Cant open new account since I am not credit worthy
I went through so much trouble this past week so I can move to Vodacom and get the Samsung Galaxy Alpha (SINCE IT IS EXCLUSIVE TO VODACOM), I even paid an early cancellation fee of R880 at Cell C. Today I went to Vodacom at 9h00 (and was there until 13h00) to open my new contract. Everything went perfectly and then I had to wait for an hour to hear whether everything has been approved. After an hour, nothing had been approved and I had to wait another 2 hours. After those 2 hours had past, I had to hear that I cannot get a Vodacom contract since I am not \credit worthy". I literally wasted my whole day just to go to Vodacom.<br> <br> I started officially working in January and earn R8500. My parents also give me R5500 every month. I took my bank statements for them to see as well as insurance letters. Even my medical aid is a debit order. I don't have any in-store accounts since I buy what I want cash and I don't want a credit card because it is not necessary for me to have one. I am able to save up to R4000 a month and now I must hear that I can't get a phone contract because I am not credit worthy. <br> PLEASE EXPLAIN TO ME HOW IT IS A BAD THING TO NOT HAVE CREDIT?<br> Sorry for leaving"
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
