GS
GP S

1 reviews | Active since Sept 2017

29 Sept 2017, 06:38

Can't make outgoing calls

I'm a Red VIP subscriber. My account is paid up to date. For three days now I can not make outgoing calls and my data don't work. Called customer service several times. They can't find the problem. I use my phone for business and I have critical deadlines! PLEASE HELP!!!

0
Replies (2)
Vodacom
Vodacom's reply29 Sept 2017, 06:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply29 Sept 2017, 13:35
Official

Dear Mr Schoeman,

Your matter is resolved.

Regards,

Cassandra

Best regards,