Cant make calls with airtime loaded

<p>I reported the initial problem with Vodacom on 29th November 2016 and the service request was logged and told they are looking at the issue. It took Vodacom almost 3 days to fix the problem. Finally I could use my phone on the 2nd December 2016. Thank you Vodacom. The excitement was cut short when the same problems started again on the 3r December again. I called Vodacom and was toldanother service request has been opened again. Today its the 6th of December I still face the same problem.</p> <p> </p> <p>The stuff at Vodacom are full of empty promises. We will call you in 30 minutes/5minutes...That 30minutes turns into days. At some someI was promised by one supervisor Tebello Tsoeu to get an update on my request. Dont ask if she ever called. She is not the only one. I was also told they will listen to to the calls and discipline all those poeple who did wrong and dont even ask what happened.</p> <p> </p> <p>My biggest mistake with Vodacom was not renewing my contract when it expeired and Im paying the big price. The price come at the expense my safety and security. If I get ****** I cant call. If my child gets sick I cant get medical attention. If I need to oay my debts I cant as my bank app doesnt work.</p> <p> </p> <p>Thank you Vodacom I have learned my lesson. I wont comment with the poor customer service at your call centre.</p> <p> </p> <p>Lindo.</p> <p> </p> <p> </p>