MS
Marc S
1 reviews | Active since Jul 2011
06 Apr 2024, 03:15
Can't make calls
Hi
We in Australia. We've been able to make calls using our South African number for the last 7 months.
Today not my wife, daughter, or I can make calls from our South African number/sim.
We have airtime & data.
Please can you help us resolve this problem.
Thank you
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Apr 2024, 22:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Apr 2024, 22:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MS
Marc S's updateReviewer Update
09 Apr 2024, 08:10As expected, zero resolution & zero progress & the usual zero service from Vodacom.
MS
Marc S's update09 Apr 2024, 08:10
Reviewer Update
As expected, zero resolution & zero progress & the usual zero service from Vodacom.