LH
Londiwe H
1 reviews | Active since Oct 2025
25 Apr 2026, 10:16
Can't log on in my Vodacom app.
Hi there. I am experiencing difficulties logging in on my Vodacom app. It keeps giving me this message: "Please note we are experiencing some technical difficulties. Please try again later". I have tried everything including restarting my phone, deleting the app and re-installing it. Switching the data icon on and off. Logging out of my account and logging in on my other phones and then on my husbands phones but still getting the same message. I am the only one who is apparently having this problem in my family and my circles of friends. Please help!
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
25 Apr 2026, 12:53 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply25 Apr 2026, 12:53
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
LH
Londiwe H's updateReviewer Update
07 May 2026, 10:12Good day. This Saturday will be 2 weeks since I lodged this complain but seems like I am not winning here. Please someone help me. If you can't get hold of me through my phone (Vodacoms network is sometimes not that strong so I get it if you can't get hold of me by phone) but please kindly email me please. Thanking you in advance.
Kind regards
Your loyal customer.
Kind regards
Your loyal customer.
LH
Londiwe H's update07 May 2026, 10:12
Reviewer Update
Good day. This Saturday will be 2 weeks since I lodged this complain but seems like I am not winning here. Please someone help me. If you can't get hold of me through my phone (Vodacoms network is sometimes not that strong so I get it if you can't get hold of me by phone) but please kindly email me please. Thanking you in advance.
Kind regards
Your loyal customer.
Kind regards
Your loyal customer.
LH
Londiwe H's updateReviewer Update
10 May 2026, 22:36Still waiting for someone to get back to me.
LH
Londiwe H's update10 May 2026, 22:36
Reviewer Update
Still waiting for someone to get back to me.
