1 reviews | Active since Mar 2009
Cant help you - go toVodashop- Just Shocking!
What an *********** and unprofessional call centre. With absolutely useless staff who dont know anything about what you are offering clients.<br> I am leaving for Europe on Thursday and I urgently need my data and roaming set up on my two phones. After speaking to 4 people, a lady named Laverne being the most rude and unpleasant - I get told by her that I must go to a Vodacom store to get rates on costs for international roaming and set this up?! Is this the type of pathetic service you offer your clients?! ARE YOU FRIGGING SERIOUS?<br> <br> I need someone competent to call me asap AND SORT MY ROAMING OUT. I also require my phone call recordings investigated as to why I was told to go into a Vodacom store to get my roaming set up, when this was just done for my husband a few days ago via the call centre. <br>
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
