1 reviews | Active since May 2018
Can't Handle This Theft Any Longer
I am so tired of Vodacom just deducting airtime as the wish. Today I topped up R210 as a Have been weekly, so that I could load my weekly R209 7 day 10GB data bundle. On trying to select the bundle the amount I loaded was reducedesigned to R207. I turned off the data and reloaded another R5 to give me the required value I needed, and for good measure loaded a R2.50 offer for data and redeemed 250mb data from points. Yet my airtime value is now at R199???? This is ridiculous and not the first time and I am now sick if this theft!!! Then to top it off, the weekly R209. 10GB JUST 4U offer I always take is not available!!! Time to change networks because I am now sick of the sneaky workings of Vodacom
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
