AB
Anneké Bornman
1 reviews | Active since Jan 2020
07 Jan 2020, 09:17
CANT GET THROUGH TO YOUR CALL CENTRE SINCE 03 JANUARY 2020
I have been trying to get through to Vodacom since Friday 03 January to report ***** on my account! How is it possible that you are still experiencing high call volumes?????????? Well then you will receive the same message when you try and debit my account at the end of January.
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Replies (3)
Vodacom's replyOfficial
07 Jan 2020, 09:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jan 2020, 09:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Anneké Bornman's updateReviewer Update
07 Jan 2020, 09:59I'll patiently wait for the consultant to call........
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Anneké Bornman's update07 Jan 2020, 09:59
Reviewer Update
I'll patiently wait for the consultant to call........
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Anneké Bornman's updateReviewer Update
08 Jan 2020, 09:08Im still waiting for a call Vodacom!! And I still cant get through to your customer service line ... DAY 6!!
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Anneké Bornman's update08 Jan 2020, 09:08
Reviewer Update
Im still waiting for a call Vodacom!! And I still cant get through to your customer service line ... DAY 6!!