BVdw
Byron Van der westhuizen

1 reviews | Active since Oct 2017

27 Oct 2017, 14:03

Can't get through

This is really unnaceptable as I have a cell phone contract with vodacom and I want to close it as it's finished..I've been trying to get hold of them and get no answer...I'm been on the phone waiting for over 40min at a time..the cell phone contract I want to close is ********** 255 but don't use it anymore..my new cell number is ********** 531 that I use for work..

0
Replies (3)
Vodacom
Vodacom's reply27 Oct 2017, 15:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Oct 2017, 15:04
Official

Good Day Byron Van der westhuizen

Thank you again for taking my call. Kindly note that this matter was resolved.

Regards
RO

Best regards,

Vodacom
Vodacom's reply30 Oct 2017, 15:04
Official

Good Day Byron Van der westhuizen

Thank you again for taking my call. Kindly note that this matter was resolved.

Regards
RO

Best regards,