dR
daryl R

1 reviews | Active since Jun 2013

04 Oct 2017, 16:59

cant get hold of anyone from accounts department

My cr card expired and I need to change my contract to my new cr card. I have tried phoning so many times ********** but that takes me through to another call centre and they keep transferring me, but no one answers. This is pathetic service. Dont you want me to pay you?

0
Replies (1)
Vodacom
Vodacom's reply04 Oct 2017, 22:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team