Can't get hold of a human being at vodacom to sort out my data issue

Got a new vodacom Sim, ported my number to it. Now I have purchased a data bundle and I can't get on the internet because they won't send the settings to me after I reply yes to the message asking if I want the settings. What is worse and unacceptable for such a large company is that when phoning customer care, and wanting to speak to an agent, they put you through to a stupid Bot to talk to. Utterly useless. I want to speak to a human being and I can't find a single person way to achieve that through the options given. Then one can't email them off their website. Poor poor POOR customer service!!