Can’t get fibre installed

Experience has been **** and useless. I requested for fibre installation in February, it’s April now, still nothing. I have been bounced from pillar to post and I never get any update on what is going on. I always have to call to find out what’s happening only to talk to a different consultant all the time, whom I will have to narrate my issues with them from start, more than 6 people by now.

My issue is that the house I live in, some one used to have a line there and that person owes money so now they can’t get me installed because the previous owner owes them.

Eventually I ask for interim LTE which I got, comes with no instructions, it only worked for n hour and it’s been off for nearly 24 hours, says no internet.

I called in the morning to get instructions on how to setup up, I was told they had sent instructions to my phone, 12 hours later still nothing.

I talk to Vodacom on twitter, they say there is a k own issue, yet am the only who seems to be complaining about it.

Vodacom service is ****, and the fact that am still dealing with them trying to get services from them (I have to beg for these services) is quite appalling at best!!!