AS
Audrey S
1 reviews | Active since Mar 2015
29 May 2020, 18:43
Can't get contract from Vodacom due to credit profile but I can buy a house?!
Apparently it's easier buying a house than to get a contract with vodacom. They told me I can get a contract due to my credit profile, and need to speak to transunion. I have an account with transunion and they say their is no problem with my credit profile the problem is vodacom. This has been going on for years with vodacom Vodacom please update your records!
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Replies (2)
Vodacom's replyOfficial
30 May 2020, 15:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 May 2020, 15:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AS
Audrey S's updateReviewer Update
07 Jun 2020, 09:40They have requested documents which I have sent, awaiting response
AS
Audrey S's update07 Jun 2020, 09:40
Reviewer Update
They have requested documents which I have sent, awaiting response