VS
Victoria S
1 reviews | Active since May 2020
17 May 2025, 15:33
Can’t follow through with promises
After having written a review, I received a phone call on a Thursday, the person advised he would call me back with more information the following Monday.
That will be two weeks this coming Monday.
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Replies (2)
Vodacom's replyOfficial
17 May 2025, 16:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2025, 16:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
VS
Victoria S's updateReviewer Update
20 May 2025, 14:50I am still waiting for someone to call me back. I keep receiving messages about an overdue account when my account has been paid and I want to know why I was told in December that my account from February 2025 would be R940 yet it never is.
VS
Victoria S's update20 May 2025, 14:50
Reviewer Update
I am still waiting for someone to call me back. I keep receiving messages about an overdue account when my account has been paid and I want to know why I was told in December that my account from February 2025 would be R940 yet it never is.