MJ
Marthinus J
1 reviews | Active since Mar 2023
28 Mar 2023, 14:12
Cant even take my money?
I do not understand why I need to phone and follow up 50 times just to get your attention.
I am trying to get a contract, but I have to BEG for you to take my money. What nonsense is this!
And the cherry on the cake, when I phone your call center - they said they cant do anything about it because its currently sitting with your CAD department and they do not have contact with them!?
HOW DO YOU DO BUSINESS LIKE THIS?
This will be the second quote that is going to EXPIRE because your team is too *********** to even close ONE lead.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Mar 2023, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Mar 2023, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MJ
Marthinus J's updateReviewer Update
30 Mar 2023, 08:25And yet, they have still not done anything.
I have yet to get a phone call or a mail.
No confirmation that anyone is in fact looking at it, how long will this take? Your social media team asked for the documents that I have already sent - but its been 2 days since I have sent it.
If someone does not give me a phone call by the end of today to let me know what the hell is going on I am going to just buy the phone from takealot - cash!
I have yet to get a phone call or a mail.
No confirmation that anyone is in fact looking at it, how long will this take? Your social media team asked for the documents that I have already sent - but its been 2 days since I have sent it.
If someone does not give me a phone call by the end of today to let me know what the hell is going on I am going to just buy the phone from takealot - cash!
MJ
Marthinus J's update30 Mar 2023, 08:25
Reviewer Update
And yet, they have still not done anything.
I have yet to get a phone call or a mail.
No confirmation that anyone is in fact looking at it, how long will this take? Your social media team asked for the documents that I have already sent - but its been 2 days since I have sent it.
If someone does not give me a phone call by the end of today to let me know what the hell is going on I am going to just buy the phone from takealot - cash!
I have yet to get a phone call or a mail.
No confirmation that anyone is in fact looking at it, how long will this take? Your social media team asked for the documents that I have already sent - but its been 2 days since I have sent it.
If someone does not give me a phone call by the end of today to let me know what the hell is going on I am going to just buy the phone from takealot - cash!